We currently have a 14 day return policy meaning that you have 14 days after receiving your item to return your item(s) to us. We operate a refund only policy. (Exchanges are not available).

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging if applicable. For more information please check out REFUND POLICY

If you wish to return an item, please make sure you add a note with your full name, order number and brief description why. This should be returned to:

Frequency
PO Box 79
Liverpool
L24 1YU

For any other queries please contact us on: info@frequencyuk.co.uk