We currently have a 14 day return policy meaning that you have 14 days after receiving your item to request a return. We operate a refund only policy. (Exchanges are not available).

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging if applicable. For more information please check out REFUND POLICY

If you wish to return an item, please make sure you add a note with your full name, order number and brief description why. This can be returned to:

Frequency Fitness
PO Box 79
L24 1YU

You can always contact us for any returns question at

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